Blue Ridge Koi Drop Ship Policy

Blue Ridge can drop ship fish to your customers. Current drop ship rules:

  • You must order half, full or heavy counts of items in stock on our Price List and Availability at the time of your order.
  • Blue Ridge will not accept nor fill requests for specific colors, varieties, etc.
  • Orders will be shipped in Blue Ridge branded boxes.
  • Because of the lack of control over the environment that drop ship fish will ultimately call home, the 30 Day Worry Free Guarantee¬†does not apply.¬†Drop ship fish will come with a 48 hour live arrival guarantee. A refund will be issued for DOA fish. Blue Ridge will not ship replacements.
  • Item not as described complaints will be handled on a case-by-case basis at Blue Ridge’s discretion and must be supported by photo or video evidence.

Questions? Contact us.